The best stories start with great conversations. Automate them with your AI agents
Discover how we support complex organizations in automating millions of interactions, improving operational efficiency and customer experience, with full compliance
“The main results were three. The first is that we improved our service to customers. The second is that we have reduced the pressure on our customer care. The third is that we are extremely adaptable to the circumstances that may occur in our daily routine.”
“By partnering with indigo.ai, we have transformed our relationship with our dealer network, creating a direct and proactive communication channel”
"With Fortuny, we drastically reduced the number of incoming tickets to our team, becoming more efficient and quicker in handling all the requests"
" indigo.ai is not only a company that develops technology but also accompanies you in making your most ambitious ideas a reality"
Conversational AI has learned to answer, and that capability is now a commodity. The value has shifted to the execution of real operations on enterprise systems, within an explicit and measurable perimeter of permissions
Five criteria to distinguish what acts on systems from what only generates answers
Why the next frontier of Customer Experience isn't being present everywhere, but choosing precisely where and how to respond
Founded in 2016 by a group of innovators to transform the way companies communicate with their customers, indigo.ai has evolved from an ambitious vision into a solid reality, alongside large companies. With a team of over 40 professionals, we work every day with companies in complex, contact-intensive sectors to improve operational efficiency and customer experience
See how our AI Agents take work off your team, cut response times and raise customer satisfaction, delivering a consistent experience across every channel. Built for companies with complex infrastructure and high volumes
