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December 7, 2023
Chatbot pros and cons: the cons of traditional chatbots and the pros of the indigo.ai solution
The cons of traditional chatbots and the pros of indigo.ai's solution for modern organizations
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November 23, 2023
How to build a chatbot persona and increase engagement
Practical tips on how to develop a unique chatbot persona that represents the brand and improves the overall customer experience
November 09, 2023
How Generative AI is Transforming Customer Service
In the constantly evolving world of customer service, Generative AI is redefining the rules of the game.
November 02, 2023
Conversational interfaces: what they are, how they work, and benefits
From different types of conversational interfaces to the future of conversational AI-based ones
October 26, 2023
Cluster Analysis: what it is and what limitations it places on conversational AI
From different methods to the relationship with AI
October 19, 2023
Chatbots are not all the same! Types and examples.
From old support or skill chatbots to next-generation virtual assistants
March 03, 2023
GPT-4: what it is, characteristics and how it works
The future of human-machine interactions is multimodal

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