Blog ❊ indigo.ai

December 7, 2023

Chatbot pros and cons: the cons of traditional chatbots and the pros of the indigo.ai solution

The cons of traditional chatbots and the pros of indigo.ai's solution for modern organizations

November 23, 2023

How to build a chatbot persona and increase engagement

Practical tips on how to develop a unique chatbot persona that represents the brand and improves the overall customer experience

November 09, 2023

How Generative AI is Transforming Customer Service

In the constantly evolving world of customer service, Generative AI is redefining the rules of the game.

November 02, 2023

Conversational interfaces: what they are, how they work, and benefits

From different types of conversational interfaces to the future of conversational AI-based ones

October 26, 2023

Cluster Analysis: what it is and what limitations it places on conversational AI

From different methods to the relationship with AI

October 19, 2023

Chatbots are not all the same! Types and examples.

From old support or skill chatbots to next-generation virtual assistants

GPT-4: what it is, characteristics and how it works

The future of human-machine interactions is multimodal