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April 11, 2024
Generative AI Agents: what they are and how to build them
How to transform your customer service with a team of Generative Agents
Read
March 28, 2024
Customer service language: what it is and why it is important
Elevating customer experience through a strategic customer service language
March, 14 2024
How to write prompts that work
Strategies and techniques to drive Generative AI toward amazing results
February 29, 2024
Privacy and Artificial Intelligence: balancing innovation and personal data protection
Current scenario and Italian and European regulations
February 15, 2024
AI in food & beverage: how Artificial Intelligence is revolutionizing the industry
From production optimization to the role of conversational AI for efficient and personalized customer experience
February 1, 2024
Artificial Intelligence in financial services and banking: navigating the digital transformation
How AI applications are revolutionizing the financial and banking landscape
January 18, 2024
Why e-commerce brands need chatbots and conversational AI
Boosting sales and improving customer service in e-commerce through chatbots and AI
December 21, 2023
Agent methodology: transforming business interactions with specialized agents
A new approach for creating an effective, intelligent, and empathetic virtual agent team to improve customer experience.
December 7, 2023
Chatbot pros and cons: the cons of traditional chatbots and the pros of the indigo.ai solution
The cons of traditional chatbots and the pros of the indigo.ai solution for modern organizations
November 23, 2023
How to build a chatbot persona and increase engagements
Practical advice on how to develop a unique chatbot that represents the brand and improves the overall customer experience
November 9, 2023
How generative AI is transforming customer service
In the constantly evolving world of customer service, Generative AI is redefining the rules of the game.
November 2, 2023
Conversational interfaces: what they are, how they work and benefits
From the different types of conversational interfaces to the future of those based on conversational AI
October 26, 2023
Cluster Analysis: What Is It and What Limits Does It Place on Conversational AI
From different methods to the relationship with AI
October 19, 2023
Chatbots aren't all the same! Types and examples.
From old support or skill chatbots to next-generation virtual assistants
March 3, 2023
GPT-4: what it is, features and how it works
The future of Human-Computer interactions is multimodal