Sales Support

Every lead has a right moment. Often that moment is now

Build AI Agents that contact, qualify and convert in minutes through chat or voice with personalized, scalable messages

Visual representation of Indigo.ai AI Agents in sales support, illustrating text and voice interactions that follow up, qualify, and convert leads through AI automation.

Sell more, faster, without overloading your team

Response time drives conversion. Following up with every lead in a timely, personalized and on-brand way is hard to scale. Our AI Agents automate conversations and workflows intelligently

Follow up with every lead in real time, even outside business hours

The likelihood of converting a lead drops sharply after the first few minutes. AI Agents follow up within seconds, 24/7, via voice and chat

Collect valuable data for lead qualification

Every conversation provides structured information to the sales team - intent, budget, timing, preferences

Increase your conversion rate while maintaining service quality

More contacts managed, more appointments generated, same tone of voice, same consistency with your brand

Solution

What our AI Agents do for Sales Support

Multiple specialized Agents working throughout the sales funnel. They follow up, qualify, schedule appointments, and close deals. In real time and across every channel, including voice calls

They work together. Specialized Agents hand off leads through follow-up, qualification, scheduling, and closing, without losing context

They follow up in real time, even by phone, thanks to a proprietary Voice Router. Chat, WhatsApp, email, apps, website, and phone

They qualify leads during conversations. They gather the data sales needs, identify the level of intent, and segment in real time

They schedule appointments or close sales. They integrate with calendars, CRMs (Salesforce, Microsoft Dynamics), and marketing automation (Marketo, HubSpot) via connectors and support for the MCP introduced by Anthropic

They improve conversions over time. Every conversation feeds into the system. Drop-off analysis, suggestions on weak points in the funnel. We call them Self-improving Agents

Industries

A solution that adapts to your business

Each industry has its own challenges. Our AI Agents are built to meet them head on

Banking & Finance

Contact funnel-generated leads in real time

  • Automatic follow-up via voice or chat for leads generated through digital funnels
  • In-conversation qualification for mortgages, loans, and investment products, with integration into CRM and core banking systems
  • DORA, GDPR, and AI Act-ready

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Insurance

Recover abandoned quotes and propose add-on policies

  • Automatic outbound outreach to leads from comparison sites, forms, and abandoned quotesì
  • In-conversation qualification with objection handling, integrated into CRM and policy management systems
  • IVASS-aligned, GDPR and AI Act-ready

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Utilities & Smart Energy

Contact prospects right away when they show interest or plan to switch

  • Automatic follow-up on leads from provider switches, bonuses, and commercial offers
  • Conversational flows triggered by specific events, integrated with CRM and customer management systems
  • ARERA-aligned, GDPR and AI Act-ready

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Welfare

Turn leads into active agreements

  • Automatic outbound outreach to merchants and corporate clients regarding new agreements and fringe benefit campaigns
  • Conversational qualification with structured data collection, integrated with your benefits management systems
  • GDPR and AI Act-ready

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Retail

Initiate upsell and add-on service conversations with your most engaged customers

  • Automated post-purchase follow-ups for installation, extended warranties, and add-on services
  • Personalized conversations based on customer profile, integrated with ERP, order management, and ticketing systems
  • GDPR and AI Act-ready

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E-commerce

Recover abandoned carts and trigger upsells after checkout

  • Immediate follow-up on abandoned carts and leads from support requests
  • Cross-sell and upsell flows for the most engaged customers, integrated with CMS, CRM, and OMS
  • GDPR and AI Act-ready

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Stories

Sales Support figures with our AI Agents

In the Business and Private sections, a state-of-the-art touchpoint has been implemented that listens to users' needs by supporting them with frequently asked questions and accompanying them in choosing the solution most in line with their needs

30 days

To launch the project

>10K

Users interacted with AI Agents in the first 6 months

13%

Click-through Rate over 6 months

AI Agents streamline the interview process for health insurance claims, automating information collection and saving operators time

1200

Interviews handled by AI Agents each month

>83%

Handled fully by AI

7 min

Average call duration handled by AI

Ready to boost your Sales with AI Agents?

Request a demo and see how every contact can become a sales opportunity

FAQ

Yes. Our AI Agents qualify leads, answer common questions, suggest additional services and hand off to a human when needed

Yes. Agents integrate with leading CRMs (Salesforce, Microsoft Dynamics, Pipedrive), lead management platforms, calendars, and marketing automation tools (Marketo, HubSpot) through connectors and support for the MCP - introduced by Anthropic - to enable interoperability between AI Agents and enterprise applications

Each AI Agent follows your brand voice through customizable language templates and an advanced conversational engine

Yes. You can run automated outbound campaigns from lead lists or behavior-based triggers on voice and chat

Yes. The platform is GDPR-ready and AI Act-ready. Every interaction is traceable, auditable, and compliant with Italian and European regulations, which is essential in outbound campaigns, where consent management, data quality, and transparency toward the contact are non-negotiable requirements. Our architecture includes comprehensive logs, human oversight for critical issues, and governance distributed across roles and permissions, even in regulated sectors (Banking, Insurance, Utilities)

Yes. We call them Self-improving Agents. Every conversation is analyzed to identify gaps in the knowledge base, misunderstandings, and new scenarios, which is particularly useful when qualification scripts, recurring objections, or funnel drop-off points change. The system suggests improvements, and your team decides which ones to approve and implement