Build AI Agents that work for you
AI Agents tailored to the complex needs of large, established companies. A multi-agent architecture for building a true virtual workforce that sells, provides support, and learns in a natural, reliable, and scalable way
User-friendly interface
An easy-to-use platform so your operations team can set up AI Agents on their own. That slashes setup time and frees you from relying on technical staff
Corporate knowledge base
Upload docs, URLs, or any other knowledge source once and your AI Agents can start querying them right away
Two-way integration
Seamless connections with CRM, ERP, ticketing systems, and business management software, via both native connectors and the Model Context Protocol (MCP). AI Agents query data sources in real time, perform operations, and report updates
Multi-channel
Deploy your AI Agents across all relevant channels - web chat, WhatsApp, phone, and IVR. Our proprietary Voice Router ensures natural, low-latency voice conversations that seamlessly integrate with all other channels
Multi-language
Support for over 100 languages. Perfect for international organizations that need to deliver consistent communications across multiple markets
Multi-model
Complete freedom in choosing which language models (LLMs) to use. You can integrate your preferred models or choose the best-performing versions for each use case
The technical choices that make a difference in real-world operations
The performance of an AI Agent in production does not depend on the language model, but on the architecture that orchestrates it, connects it to systems, gives it a voice, and enables it to improve. We focus our engineering efforts on these four levels
Multi-agent
Multiple specialized Agents work together, coordinated by an orchestration layer that determines which Agent handles which request. Each Agent manages a specific domain - sales, support, lead qualification, escalation - and the system manages end-to-end processes without losing context, with full traceability for every decision
Proprietary Voice Router
Our voice engine orchestrates recognition, language models, and synthesis with the low latency required for a natural and empathetic conversation. This proprietary technology is designed for enterprise contact centers, where a few milliseconds can make the difference between a natural interaction and frustration
Agents that learn
Every conversation feeds into the system. We identify gaps, suggest improvements to the knowledge base, and evolve workflows over time. This is how we overcome the automation plateau without having to rewrite logic from scratch. This is what we call Self-improving Agents
MCP and interoperability
We support the Model Context Protocol (MCP), the emerging standard - introduced by Anthropic - for interoperability between AI Agents and enterprise applications. Together with connectors for CRM, ERP, and ticketing systems, it ensures integration that is ready today and compatible with the ecosystem that is taking shape
Workflows
Build streamlined workflows that help handle complexity without hiccups. AI Agents take care of repetitive work and plug into your existing processes. People only jump in when they're really needed, so operations stay smooth and service stays high
Complex task management
Define articulated flows to manage complex tasks. AI Agents coordinate access to company data and decision logic to provide accurate, contextual responses. Ideal for after-sales support, lead qualification, and operational processes
Human handover
Set up rules that pass critical conversations to real humans in real time. That keeps service top-notch and makes sure you meet any internal guidelines
Control
You decide exactly how your AI Agents talk and act. Pick their words, logic, and tone. They’ll be reliable, consistent, and always in line with your brand and company rules
Reasoning
Define how your AI Agents think. Set up custom decision flows that fit your business style and what your users expect
Wording
Set terminology, company glossary, and consistent vocabulary. AI Agents speak like your company, reinforcing brand identity and recognition
Tone of Voice
Pick your style - formal, friendly, empathetic, professional. Your AI will sound just like your brand
Policy
Configure company policies on complaint management, changes, and refunds. AI Agents ensure consistency with procedures and reduce escalation errors
AI-Driven Analytics
Monitor AI Agents' performance in real time with detailed insights into conversations, emerging issues, and recurring patterns. The data doesn’t just guide your decisions. It directly powers the Agents, who learn from conversations and suggest improvements
Chat monitoring
Continuous monitoring of conversations to identify emerging topics, hidden issues, and high-volume FAQs for real-time operational insights
Conversation quality
Satisfaction and performance metrics. Evaluate the quality of interactions and continuously improve the user experience
Critical topics
Detection of sensitive issues - low satisfaction, frequent escalations - for targeted interventions on knowledge bases or policies
Complexity-proof
Integrity
Highest security standards
- Strong authentication
- Guaranteed SLAs
- Reliable infrastructure
Privacy
Full compliance with industry standards
- No models training
- GDPR and DORA compliant
- Protection of company data
AI safety
AI always operates according to the company's principles
- Transparent governance
- Bias monitoring
- Defined responsibilities
Synergy
Distributed control, but governable at the company level
- Multi-team management
- Unique roles
- Customizable permissions
Bring efficiency, speed, and control to your business
See how our AI Agents can automate millions of interactions, cut operating costs, and deliver a consistent experience across every channel. Perfect for companies with complex infrastructures and heavy contact volumes
