Put AI in conversations

Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences.
Request a Demo

Put AI in conversations

Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences.
Request a Demo
Trusted by the world's most ambitious companies
Indigo.ai powers conversational AI at many leading organisations.

One platform for everything conversational AI

One place to manage all your conversational AI data and chats—automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between.

chatbot flow construction

The next generation of AI-powered chatbots

Anyone can build a bot with Indigo.ai. Through our low-code conversational AI platform, you can improve customer service quality while also increasing productivity. Simply connect you FAQ's, product descriptions, internal documentation or example conversations to create your AI. It is easy to update your chatbot's content, connect to new channels, integrate new systems, and track KPIs without having any coding knowledge.

optimising incoming messages

Optimize your data, optimize your AI

An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly accurate ML models while maximizing operational efficiency and reducing costs.

analytics

Turn conversations into powerful insights

Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support.

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Build & Automate

The first chatbot that understands without human training

Design context-driven conversations easily with Indigo.ai. With our drag-and-drop conversation builder, you can benefit from reusable components, robust conversation models, and more.

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Powerful Language Model

Language models, the newest advance in NLP, are the basis for our platform. We minimize the technical work associated with building your AI by using state of the art language models that focus on meaning, while letting you focus on the experience you want to create.

Proprietary Web Chat

Our web chat was designed from scratch to ease communication between humans and artificial intelligence powered chatbots. It can be used on your website or in your mobile app. In return, your human customer experience team will gain new capabilities.

Multichannel & Multilingual

Any communication channel can be integrated into our platform: web, voice assistants, instant messaging, next-generation IVRs, apps, smartwatches. You will also be able to instantly reach your audience anywhere, as many languages are supported, including Italian, Spanish, French, German, Swedish, and more.

WHAT'S HAPPENING
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SCALE

Grow your AI exponentially

The better the data, the more performant the model. A better model will lead to a better customer experience. With better data, you can maximize the return on AI investment faster.

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Dataset augmentation

You can use our data augmentation tools to generate additional data using the data you already have. It means that it requires less data for your AI to understand you and your customers.

Proactive assistance

Through analyzing thousands of different projects, we take advantage of the shared knowledge that they generate. On our platform, every project helps the other, and you'll receive tips and suggestions on how to improve your current one.

AI Quality Control

Our suite of quality indicators will let you know when your artificial intelligence is ready for the production environment and what else needs to be done in order to make it more effective.

no-code ai

Designed for everyone. Optimized for devs.

Indigo.ai is built from the ground up for everyone. You won't need data scientists or specific skills to implement conversational AI: you can build a chatbot without writing a line of code. But if you need more flexibility, our extensive documentation, easy-to-use client libraries and robust testing environment make it easy to build a great conversational experience for your customers.

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insight conversations
analyze

Extract insights from your conversations

Using AI you can map out your customers needs to determine their true needs and what they are looking for. Get a real-time understanding of customers intentions, the extent to which you re fulfilling them, and those that can be easily automated. Make use of a precious and unexplored source of insights: your business conversations.

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Business Insights Extraction

Once your AI project is live, it will empower you to obtain actionable first-party data about your customers. This is achieved by a set of tools and metrics that leverage other AI capabilities such as sentiment analysis or log clustering.

Keyword Monitoring

View your conversations from a bird s-eye view or dig into the details by exploring different products, features, or other keywords. Our AI automatically extracts these elements, and you can see how their popularity changes over time or how they affect customer satisfaction.

Aspect Based Sentiment Analysis

You can extract meaningful insights from your conversations. Aspects can range from specific products to features or whole categories. This allows businesses to automatically analyze massive amounts of data both in detail and in real-time.

be inspired

Become a success story

Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
CHANNEL
Whatsapp
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
CHANNEL
IVR
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
CHANNEL
Web Widget and Facebook Messenger
Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
CHANNEL
Whatsapp
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
This is some text inside of a div block.
CHANNEL
Web Widget and Facebook Messenger
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
This is some text inside of a div block.
CHANNEL
IVR

Is your company ready for AI?

Experience the power of Conversational AI and unlock the hidden value in your data. We walk you every step of the way to the adoption of AI in your company.

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