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The best stories start with great conversations

This is the restaurant I was telling you about!😊
I will remember this holiday forever 🫶
How nice. 😍 I can't wait to go there with you 💞
Then let's plan the next one right away! ✈️

We help companies evolve their customer experience through AI ✨. To do this, we have developed a completely “no-code” 🎯 SaaS platform that enables the creation of a true digital workforce 💪🏻, composed of next-generation AI Agents

Certified based on the highest standards

Skilled and interconnected AI Agents ✨

Here is the new AI paradigm in business-user communication. Specialized in subject areas but able to communicate with each other, they can handle complex tasks while ensuring optimal control of responses

Total freedom of communication channel 📺

Every company is unique and needs to be able to reach its users on the channels they prefer. You can easily activate our virtual assistants on any communication medium: Web, WhatsApp, Phone, and many more

Seamless integration 🔌 with enterprise systems

A new technology tool is only effective if it fits perfectly into the company's ecosystem. Our solution integrates seamlessly with all major platforms and popular CRM, ERP and data collection systems

Dialogue with your users in over 100 languages 🇬🇧

If it is true that the best stories start with good conversations, we offer you the opportunity to communicate with your users around the world

🇸🇪🇳🇱🇪🇸🇷🇸🇭🇺🇩🇰
And many
more
🇳🇴🇩🇪🇫🇮🇵🇹🇫🇷🇵🇱

At the end of the day, we simply make people smile 😁, starting with our clients

“Customer care is a key element for us at Wekiwi. Thanks to the user-friendliness of indigo.ai's platform, we can quickly and accurately provide our users with any response, regardless of the degree of complexity, whether at the service or sales stage.”

Stefano Molle

Country Manager Italia, Wekiwi

"With the resources at our disposal, we used to be able to serve just over half of the requests. Today, thanks to the voice assistant, our responsiveness is up to 80%, and thanks to a more efficient communication flow, our people are engaged in more complex and specialized responses."

Mirko Migone

Director of Operations, ITAS Mutua

"The results of Supradyn's virtual assistant have been very positive in terms of numbers, but the real added value is also related to the data we were able to obtain: the ability to retrieve insights into consumer behavior allowed us to improve the user experience and helped us target our marketing activities."

Mariarosaria Colazzo

Trade Marketing Head, Bayer

“I believe that with indigo.ai, a successful partnership can emerge that will last for years and allow us together to develop innovative and smart solutions for the summer.”

Gabriele Greco

CEO, Spiagge.it

And we also do it with our content 🤓

Generative AI vs Machine Learning
Blog

Generative AI vs Machine Learning

Understanding the differences and applications

Generative AI vs Machine Learning
Artificial Intelligence and Democracy
Blog

Artificial Intelligence and Democracy

Challenges, risks, and solutions for the future

Artificial Intelligence and Democracy
Generative AI in Italy
Blog

Generative AI in Italy

Insights from our latest Masterclass

Generative AI in Italy
Webinar

How AI and ChatGPT can improve your e-commerce performance with next-generation chatbots

Digital business offers endless possibilities, but it also presents a thousand conditions for which things may not work, hindering conversion.

We will analyze how and why bad online experiences do not create a valuable conversation with the customer, eliminating the propensity to buy.

But, above all, we will see what happens when the AL knows how to understand needs and learns to build a relationship of trust with the user, thus improving the customer experience and business performance.

How AI and ChatGPT can improve your e-commerce performance with next-generation chatbots
Report

Customer Experience Unlocked 2024

A report on the Italian market to find out how to improve your Customer Service

Customer Experience Unlocked 2024

About us 🚀

indigo.ai was founded in 2016 by the enthusiasm of five university students - Marco Falcone, Gianluca Maruzzella, Andrea Tangredi, Denis Peroni, and Enrico Bertino - with a common goal: to bring the magic back into communication between companies and users. Today, it is a business with more than 20 employees who, through their work, daily support client companies in growing their business

And many more 👯