Support that scales. Sales that move fast. All tuned to your seasonal peak periods
AI Agents take care of recurring requests from users, companies, and merchants. You get real-time responses - even during peak moments like fringe benefit campaigns or seasonal events
Many clients, many requests, many opportunities. All together
Waiting times weighing on NPS and SLA
Long wait times drag down NPS and SLAs when holiday seasons, budget deadlines, or month-end hit
Thousands of similar requests
Same questions all the time, from different people with different needs
Seasonal trade peaks
During seasonal peaks every minute counts
Data spread across multiple systems
Your team searches all over portals, ERPs and Excel. Data is everywhere
High operating costs
You need a scalable way to keep up
Regulatory and transparency obligations
Every response needs to be traceable and compliant
One platform, a multi-agent architecture, three stakeholder groups served without compromise
Not a single all-purpose Agent, but multiple specialized AI Agents working together. One handles employee inquiries about vouchers and account balances, another supports corporate clients with benefits and fringe pay management, and yet another assists merchants with acceptance and refunds. All coordinated, all traceable, all in line with your policies
Tech made for welfare services - and built to follow all the rules
Multi-agent architecture
Multiple specialized Agents for different stakeholders - employees, client companies, merchants - orchestrated by a central layer. They manage end-to-end processes without requiring a separate Agent to be designed for each specific scenario
Proprietary Voice Router
End-to-end call management with natural-sounding, low-latency voice. Proprietary technology designed to handle even seasonal spikes without compromising service quality
Integrated Compliance
GDPR-ready, AI Act-ready. Comprehensive logs for every interaction, configurable escalation and fallback management, and governance distributed across roles and permissions - essential when working with employee and client company data
Integration with your tech stack
Connectors for CRMs, merchant platforms, employee portals, IVRs, and benefits management systems. Support for MCP - introduced by Anthropic - to ensure interoperability even with emerging standards
Continuous learning
Agents aren’t static. They analyze conversations, identify gaps in the knowledge base, and suggest improvements. This is how our Self-improving Agents keep pace with your business
Find out how much you could automate your processes
Request a demo. We’ll show you how to ramp up your team’s efficiency and supercharge your sales funnel - smoothly and without delay
FAQs
Yes. Every interaction is traceable, auditable, and compliant with Italian and European regulations, including the AI Act. Our architecture includes comprehensive logs, human oversight in the event of critical issues, and governance based on roles and permissions - a particularly important requirement when working with data from employees, client companies, and merchants
Yes. AI Agents access company, employee, and merchant data and respond with dynamic content via chat or voice
Chat, WhatsApp, voice, email, portals. All content stays centrally managed and the language always stays consistent
Yes. We call them Self-improving Agents. Every conversation is analyzed to identify gaps in the knowledge base, misunderstandings, and new use cases, which is particularly useful when employee benefit programs, merchant agreements, or operating procedures change. The system suggests improvements, and your team decides which ones to approve and implement