Welfare

Support that scales. Sales that move fast. All tuned to your seasonal peak periods

AI Agents take care of recurring requests from users, companies, and merchants. You get real-time responses - even during peak moments like fringe benefit campaigns or seasonal events

My meal voucher was not accepted
I want to know my available balance
How do I apply for a refund?
I can't access the platform
Where can I use my vouchers?

Lots of customers. Lots of demands. Lots of opportunity. All at the same time

Waiting times weighing on NPS and SLA

Long wait times drag down NPS and SLAs when holiday seasons, budget deadlines, or month-end hit

Thousands of similar requests

Same questions all the time, from different people with different needs

Seasonal trade peaks

During seasonal peaks every minute counts

Data spread across multiple systems

Your team searches all over portals, ERPs and Excel. Data is everywhere

High operating costs

You need a scalable way to keep up

Regulatory and transparency obligations

Every response needs to be traceable and compliant

Solution

One platform, limitless AI Agents helping you assist, sell, and scale

Automate routine chats and also handle those high-value customer moments without losing control. Your AI Agents talk with customers and prospects, connect with your systems, and stay compliant

Integration on phone, app, site, WhatsApp, email
24/7 real time answers
Automatic recontact of inbound leads
Customization on internal knowledge base
Configurable human handover and fallback
GDPR and audit proof
Features

Tech made for welfare services - and built to follow all the rules

API-ready integration

Connect to CRMs, merchant platforms, IVRs and employee portals via API

Integrated compliance

Compliance built in - GDPR-ready, comprehensive logs, escalation management, configurable fallbacks

Continuous training and monitoring

Keep your AI fluent. Edit flows and responses anytime without code

Lead management

Trigger leads automatically with AI Agents

Real-time analytics

See performance in real time with detailed analytics

Find out how much you could automate your processes

Request a demo. We’ll show you how to ramp up your team’s efficiency and supercharge your sales funnel - smoothly and without delay

FAQs

Is your solution GDPR compliant and suitable for the welfare and benefits industry?

Yes. Every interaction is trackable, auditable, and meets both Italian and EU standards

Is it possible to respond in a personalized way to users and companies?

Yes. AI Agents access company, employee, and merchant data and respond with dynamic content via chat or voice

On what channels can AI Agents respond?

Chat, WhatsApp, voice, email, portals. All content stays centrally managed and the language always stays consistent