Welfare

Scalable support. Fast Sales. Always in line with seasonality

With AI Agents you automatically handle recurring requests from users, companies and merchants and respond in real time, even during the busiest commercial moments, such as fringe benefit campaigns or seasonal conventions

My meal voucher was not accepted
I want to know my available balance
How do I apply for a refund?
I can't access the platform
Where can I use my vouchers?

So many customers, so many demands, so many opportunities. All at once

Waiting times weighing on NPS and SLA

Sudden waves related to key periods, such as Christmas, budget deadlines, or month-end

Thousands of similar requests

Same questions but from different stakeholders with different needs

Seasonal trade peaks

At key moments every minute is precious to climb

Data spread across multiple systems

Operators have information scattered across portals, ERPs, Excel sheets

High operating costs

Need a more scalable way to respond to all

Regulatory and transparency obligations

Every response must be traceable and compliant

Solution

One platform, infinite integrated AI Agents. To assist, sell and scale

Automate the most repetitive conversations but also the high-impact moments of the customer journey without losing control. AI Agents talk to your customers and prospects, integrate with existing systems, and comply with policy

Integration on phone, app, site, WhatsApp, email
24/7 real-time answers
Automatic recontact of inbound leads
Customization on internal knowledge base
Configurable human handover and fallback
GDPR and audit proof
Features

Technology that speaks the language of welfare. And respects the rules

API-ready integration

Easily connects to CRMs, merchant platforms, IVRs and employee portals

Integrated compliance

GDPR-ready, comprehensive logs, escalation management, configurable fallbacks

Continuous training and monitoring

Edit flows and responses without code, independently

Lead management

Activate AI Agents on commercial triggers

Real-time analytics

Get detailed insights into performance

Find out how much you could automate your processes

Request a demo and we will show you how our solution can boost your team's efficiency and multiply the performance of your sales funnels. With no friction and no waiting

FAQs

Is your solution GDPR compliant and suitable for the welfare and benefits industry?

Yes. Every interaction is traceable, auditable and compliant with Italian and European regulations

Is it possible to respond in a personalized way to users and companies?

Yes. AI Agents can access data from companies, employees and stores, and respond with dynamic content via chat or voice

On what channels can AI Agents respond?

Chat, WhatsApp, voice, email, portals. Content is centrally managed and language is always consistent