Insurance

Support your customers and convert more leads with AI Agents

Automate renewals, claim handling, and reach out to leads who abandoned quotes or comparison tools. Always respecting your policies and maintaining your tone

I need to report a claim
What is the status of my refund file?
How much will it cost me to renew my policy?
How can I change my data?
What coverage does my policy offer?

Every request feels urgent. Handling them all, day after day, isn’t sustainable

Waiting times weighing on NPS and SLA

Customers want answers fast, even off hours

Thousands of similar requests

Claim status, renewals, policy coverage, documents

Leads disappearing after quote

Leads vanish because follow-ups come too late

Data spread across multiple systems

Your data lives in portals, ERPs and Excel. Info is everywhere

High operating costs

You need a scalable way to manage volume

Regulatory and transparency obligations

Every reply must be traceable and compliant

Solution

One platform, limitless AI Agents helping you assist, sell, and scale

Automate routine chats and also handle those high-value customer moments without losing control. Your AI Agents talk with customers and prospects, connect with your systems, and stay compliant

Integration on phone, app, site, WhatsApp, email
24/7 real time answers
Automatic recontact of inbound leads
Customization on internal knowledge base
Configurable human handover and fallback
GDPR and audit proof
Stories

Our success stories

AI Agents streamline the interview process for health insurance claims, automating information collection and saving operators time

1200

Interviews handled by AI Agents each month

>83%

Handled fully by AI

7 min

Average call duration handled by AI

We have developed a virtual assistant integrated with the company's services, capable of providing detailed information on claims and, in expected cases, passing to the operator all the information already collected during the call

>19K

Calls handled in the first 4 months

>2K

Memos opened by the assistant

>91%

Requests handled by the assistant

Functions

Tech built for insurers - and built to follow the rules

API-ready integration

Connect to CRM, customer portals and claims management systems via API

Integrated compliance

Compliance built in - GDPR-ready, escalation setup, customizable fallbacks

Continuous training and monitoring

Keep your AI fluent. Edit flows and responses anytime without code

Lead management

Trigger leads automatically with AI Agents

Real-time analytics

See performance in real time with detailed analytics

Find out how much you could automate your processes

Request a demo. We’ll show you how to ramp up your team’s efficiency and supercharge your sales funnel - smoothly and without delay

FAQs

Is your solution compliant with GDPR and IVASS regulations?

Yes. Every interaction is traceable, auditable and compliant with Italian and European regulations

Does your solution integrate with systems already in use (e.g., CRM, claims management, customer portal)?

The platform is also designed to easily integrate with major systems used in the insurance industry

Is it possible to respond in a personalized way to customers?

Yes. AI Agents can securely access customer data and respond with dynamic content