Support your customers and convert more leads with AI Agents
Automate renewals, claim handling, and reach out to leads who abandoned quotes or comparison tools. Always respecting your policies and maintaining your tone
Every request feels urgent. Handling them all, day after day, isn’t sustainable
Waiting times weighing on NPS and SLA
Customers want answers fast, even off hours
Thousands of similar requests
Claim status, renewals, policy coverage, documents
Leads disappearing after quote
Leads vanish because follow-ups come too late
Data spread across multiple systems
Your data lives in portals, ERPs and Excel. Info is everywhere
High operating costs
You need a scalable way to manage volume
Regulatory and transparency obligations
Every reply must be traceable and compliant
One platform, a multi-agent architecture, dozens of automated insurance processes
Not a single all-purpose Agent, but multiple specialized AI Agents working together. One handles policy and renewal requests, another guides the claims filing process, and yet another qualifies leads from quotes and comparison sites. All coordinated, all traceable, all aligned with your policies and your brand voice
Our success stories
AI Agents streamline the interview process for health insurance claims, automating information collection and saving operators time
We have developed a virtual assistant integrated with the company's services, capable of providing detailed information on claims and, in expected cases, passing to the operator all the information already collected during the call
Tech built for insurers - and built to follow the rules
Multi-agent architecture
Multiple specialized Agents for each domain - claims, policies, quote qualification - orchestrated by a central layer. They manage end-to-end processes without requiring a separate Agent to be designed for each specific case
Proprietary Voice Router
End-to-end call handling with natural speech and low latency. Proprietary technology designed for the volumes and response times required by the insurance industry
Integrated Compliance
GDPR-ready, IVASS-aligned, AI Act-ready. Comprehensive logs for every interaction, escalation management, configurable fallbacks, and governance distributed across roles and permissions - essential when working with sensitive data, policies, and claims files
Integration with your tech stack
Connectors for CRMs, claims management systems, customer portals, and knowledge bases. Support for MCP - introduced by Anthropic - to ensure interoperability even with emerging standards
Continuous learning
Agents aren’t static. They analyze conversations, identify gaps in the knowledge base, and suggest improvements. This is how our Self-improving Agents keep pace with your business
Find out how much you could automate your processes
Request a demo. We’ll show you how to ramp up your team’s efficiency and supercharge your sales funnel - smoothly and without delay
FAQs
Yes. Every interaction is traceable, auditable, and compliant with Italian and European regulations, including the AI Act. Our architecture includes comprehensive logging, human oversight for critical issues, and role-based governance
The platform is also designed to easily integrate with major systems used in the insurance industry
Yes. AI Agents can securely access customer data and respond with dynamic content
Yes. We call them Self-improving Agents. Every conversation is analyzed to identify gaps in the knowledge base, misunderstandings, and new scenarios, which is particularly useful when insurance products, policy terms, or claims management workflows change. The system suggests improvements; your team decides which ones to approve and implement