Blog
Lead Response Time. How to reduce it with AI Agents
Speed, efficiency, and operational continuity to manage customers and prospects without missing opportunities
We Need to Talk
The best stories start with great conversations. Automate those with your users thanks to AI Agents
Manage complex tasks
Transfer chats to human operators
Choose your communication style
Configure company policies
Monitor conversations
The conversational AI platform designed for companies with high contact volumes.
Thanks to AI Agents, our solution automates up to 90% of first-level requests, performs complex tasks and speaks with your brand's voice
Thanks to AI Agents, our solution automates up to 90% of first-level requests, performs complex tasks and speaks with your brand's voice
We need To talk
The best stories start with great conversations
This is the restaurant I was telling you about!😊
I will remember this holiday forever 🫶
How nice. 😍 I can't wait to go there with you 💞
Then let's plan the next one right away! ✈️
A multi-agent architecture designed for complexity
Each Agent specializes in a specific area but communicates in a coordinated manner with the others. The result is complex tasks managed autonomously, with full control
Complete channel freedom, no friction
Our AI Agents can be easily activated on any touchpoint, from phone contact centers to live web chats, WhatsApp, and voice assistants
Native integration into your business stacks
Our platform easily connects to the systems you already use - CRM, ERP, analytics tools, orchestration platforms - to enable automated flows without rewriting your infrastructure
Voice integration
Add voice channels to your processes
Our AI Agents give your company a voice, enabling natural conversational interactions via telephone, IVR, and voice assistants. Ideal for overloaded contact centers, they reduce handling times and improve customer satisfaction, ensuring full control over flows
Stories
Stories of scalability, automation, and real impact
Discover how we support complex organizations in automating millions of interactions, improving operational efficiency and customer experience, with full compliance
“The main results were three. The first is that we improved our service to customers. The second is that we have reduced the pressure on our customer care. The third is that we are extremely adaptable to the circumstances that may occur in our daily routine.”
“By partnering with indigo.ai, we have transformed our relationship with our dealer network, creating a direct and proactive communication channel”
"With Fortuny, we drastically reduced the number of incoming tickets to our team, becoming more efficient and quicker in handling all the requests"
" indigo.ai is not only a company that develops technology but also accompanies you in making your most ambitious ideas a reality"
From Vision to Practice. Strategic Resources on AI Agents
Blog
AI Agents for business, conversations that convert tailored to each industry
Design conversazionale e personalizzazione settoriale per aumentare efficienza operativa, coerenza di brand e valore per il cliente.
Blog
Orchestrating AI Agents across enterprise channels
A concrete omnichannel strategy involves selecting the right channels, designing effective conversations, and integrating APIs
About us
Founded in 2016 by a group of innovators to transform the way companies communicate with their customers, indigo.ai has evolved from an ambitious vision into a solid reality, alongside large companies. With a team of over 40 professionals, we work every day with companies in complex, contact-intensive sectors to improve operational efficiency and customer experience
And many more 👯
Bring efficiency, speed, and control to your business
Discover how our AI Agents can automate millions of interactions, reduce operating costs, and ensure a consistent experience across all channels. Perfect for companies with complex infrastructures and high volumes
