How AI and ChatGPT can improve your e-commerce performance with next-generation chatbots

Digital business offers endless possibilities, but it also presents a thousand conditions for which things may not work, hindering conversion.

We will analyze how and why bad online experiences do not create a valuable conversation with the customer, eliminating the propensity to buy.

But, above all, we will see what happens when the AL knows how to understand needs and learns to build a relationship of trust with the user, thus improving the customer experience and business performance.