October 05, 2023
Digital business offers endless possibilities, but it also presents a thousand conditions whereby things may not work out, hindering conversion.
We will analyze how and why bad online experiences do not create a valuable conversation with the customer, resetting the propensity to buy.
But most importantly, we will see what happens when the Al knows how to understand needs and learns to build a trusting relationship with the user, thus improving customer experience and business performance.