Customer Service can no longer wait
Offer immediate, accurate and personalised support with AI Agents designed to automate customer care flows, even in the most regulated sectors
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When every request matters, speed makes the difference
Your customers expect quick, relevant responses 24/7. But for customer care teams, managing increasing volumes, complex requests and seasonal peaks is a constant challenge. With our AI Agents, you can intelligently automate conversations and processes
Manage the most frequent requests independently
Reduce the workload on your team
Improve service quality
What our AI Agents do for Customer Service
A solution that adapts to your business
Every industry has its challenges. Our AI Agents are designed to address them specifically
Banking & Finance
Automate card, loan and mortgage applications
- Efficient volume management
- Regulatory compliance
- Seamless and personalised experience
Insurance
Support for claims, renewals, complaints
- Reduced response times
- Multi-channel coverage
- Improved KPIs
Utilities & Smart Energy
Conversations about bills, connections, faults
- Automation of repetitive flows
- Integration with ticket management systems
- Reduction in operating costs
Welfare
Support for corporate clients, employees and merchants
- Seasonal peak management
- Request segmentation
- Guided experiences for all types of users
Retail
After-sales support for installations, warranties and configurations
- Integration with business systems
- Improved management of fragmented cases
- Reduction in resolution times
E-commerce
Automated conversations about orders, payments, and returns
- 24/7 customer service
- Personalised experience
- High-volume multichannel support
Our success stories
We have developed a virtual assistant integrated with the company's services, capable of providing detailed information on claims and, in expected cases, passing to the operator all the information already collected during the call
We developed a virtual assistant that guides users through all stages of care, simplifying interaction and gathering useful insights to improve the approach and customer experience
Want to scale your Customer Service with AI Agents?
Request a demo to discover how our solution can enhance your customer support and KPIs
FAQ
Yes. Our AI agents recognise user intent and, if necessary, can involve a human operator at the right moment, with all the contextual information ready.
Certo. Gli Agenti si integrano facilmente con CRM, ticketing system, ERP e knowledge base già in uso, garantendo continuità e coerenza nei processi
Through a no-code platform and dynamic connectors, you can update content independently
Yes. Every interaction is traceable, auditable and compliant with Italian and European regulations