Retail

From service to upsell, all handled by multichannel AI Agents

After the purchase, AI Agents answer any technical queries and activate targeted sales conversations. All handled quickly and frictionlessly

The product is not working
I want to activate the warranty
What is the status of my order?
I want to return a product
I need support to use the product

The real work begins after the purchase

Waiting times weighing on NPS and SLA

Excessively long waits for customers and high operational load for the team

Custom installations and configurations

Every case is different and requires a different approach

Zero time to waste

Without timely contact, you lose the opportunity to sell ancillary products and services

Data spread across multiple systems

Operators have information scattered across portals, ERPs, Excel sheets

High operating costs

Need a more scalable way to respond to all

Regulatory and transparency obligations

Every response must be traceable and compliant

Solution

One platform, infinite integrated AI Agents. To assist, sell and scale

Automate the most repetitive conversations but also the high-impact moments of the customer journey without losing control. AI Agents talk to your customers and prospects, integrate with existing systems, and comply with policy

Integration on phone, app, site, WhatsApp, email
24/7 real-time answers
Automatic recontact of inbound leads
Customization on internal knowledge base
Configurable human handover and fallback
GDPR and audit proof
Stories

Our success stories

We launched a virtual assistant to support the customer journey, providing assistance on products and troubleshooting home appliances

>89%

AI autonomously managed chats

-5%

Tickets to Customer Care

We have created a virtual assistant that is available 24 hours a day and capable of processing and providing accurate, personalized responses tailored to the specific needs of each user

>30K

Unique users in the first 6 months

>96%

AI autonomously managed chats

Features

Technology that speaks the language of retail. And respects the rules

API-ready integration

Easily connects to CRM, after-sales management, order and ticketing systems

Integrated compliance

GDPR-ready, comprehensive logs, escalation management, configurable fallbacks

Continuous training and monitoring

Edit flows and responses without code, independently

Lead management

Activate AI Agents on commercial triggers

Real-time analytics

Get detailed insights into performance

Find out how much you could automate your processes

Request a demo and we will show you how our solution can boost your team's efficiency and multiply the performance of your sales funnels. With no friction and no waiting

FAQs

Is your solution compatible with complex internal systems (e.g., SAP, Help Desk)?

Yes. AI Agents connect via API and can aggregate data from different sources to give contextual and accurate answers

Can AI Agents also handle complex or customized technical support?

Yes. They can integrate knowledge bases, technical manuals, and ticketing to provide dynamic and guided support

How does content updating work?

It can be done without developers, directly by the team with a simple and secure no-code interface