Retail

From customer service to upselling, multichannel AI Agents take care of it all

After a purchase, AI Agents answer technical questions and spark targeted sales conversations. Quickly and without friction

The product is not working
I want to activate the warranty
What is the status of my order?
I want to return a product
I need support to use the product

The real work begins after the purchase

Waiting times weighing on NPS and SLA

Long wait times hurt NPS and SLAs, and your team ends up overloaded

Custom installations and configurations

No two cases are the same. Each setup and config needs a fresh approach

Zero time to waste

Missed moments mean lost sales of add-ons and extra services when contact comes too late

Data spread across multiple systems

Your team hunts for info in portals, ERPs and Excel. Data is everywhere

High operating costs

Costs skyrocket when you don’t have a scalable way to keep up

Regulatory and transparency obligations

Every reply needs to be traceable and compliant

Solution

One platform, limitless AI Agents helping you assist, sell, and scale

Automate routine chats and also handle those high-value customer moments without losing control. Your AI Agents talk with customers and prospects, connect with your systems, and stay compliant

Integration on phone, app, site, WhatsApp, email
24/7 real time answers
Automatic recontact of inbound leads
Customization on internal knowledge base
Configurable human handover and fallback
GDPR and audit proof
Stories

Our success stories

We launched a virtual assistant to support the customer journey, providing assistance on products and troubleshooting home appliances

>89%

AI autonomously managed chats

-5%

Tickets to Customer Care

We have created a virtual assistant that is available 24 hours a day and capable of processing and providing accurate, personalized responses tailored to the specific needs of each user

>30K

Unique users in the first 6 months

>96%

AI autonomously managed chats

Features

Tech made for retail— and built to play by the rules

API-ready integration

Connect to CRM, after-sales management, order and ticketing systems via API

Integrated compliance

Compliance built in - GDPR-ready, comprehensive logs, escalation management, configurable fallbacks

Continuous training and monitoring

Keep your AI fluent. Edit flows and responses anytime without code

Lead management

Trigger leads automatically with AI Agents

Real-time analytics

See performance in real time with detailed analytics

Find out how much you could automate your processes

Request a demo. We’ll show you how to ramp up your team’s efficiency and supercharge your sales funnel - smoothly and without delay

FAQs

Is your solution compatible with complex internal systems (e.g., SAP, Help Desk)?

Yes. AI Agents plug in via API and pull data from different sources so replies are accurate and contextual

Can AI Agents also handle complex or customized technical support?

Absolutely. They use knowledge bases, technical manuals, ticketing tools to provide guided support

How does content updating work?

Your team can update content directly using an easy, secure no-code interface. No dev help required