E-commerce

AI Agents that resolve inquiries. And close carts

Manage orders, returns, and refunds with precision and automate even post-lead calls to increase conversions and average receipt

Where is my order?
I want to return a product
When will I receive the refund?
The product arrived damaged
How do I cancel an order?

When you sell a lot, support and recontact must scale as well

Waiting times weighing on NPS and SLA

Sudden waves related to Black Friday, Christmas and other promotion periods

Thousands of similar requests

Repetitive questions about orders, refunds, discounts, codes

Abandoned carts

Don't re-contact an interested user in minutes, blocks conversion

Data spread across multiple systems

Operators have information scattered across portals, ERPs, Excel sheets

High operating costs

Need a more scalable way to respond to all

Regulatory and transparency obligations

Every response must be traceable and compliant

Solution

One platform, infinite integrated AI Agents. To assist, sell and scale

Automate the most repetitive conversations but also the high-impact moments of the customer journey without losing control. AI Agents talk to your customers and prospects, integrate with existing systems, and comply with policy

Integration on phone, app, site, WhatsApp, email
24/7 real-time answers
Automatic recontact of inbound leads
Customization on internal knowledge base
Configurable human handover and fallback
GDPR and audit proof
Features

Technology that speaks the language of high-volume e-commerce. And respects the rules

API-ready integration

Easily connects with CMS e-commerce, CRM, order management and help desk

Integrated compliance

GDPR-ready, comprehensive logs, escalation management, configurable fallbacks

Continuous training and monitoring

Edit flows and responses without code, independently

Lead management

Activates AI Agents on commercial triggers

Real-time analytics

Get detailed insights into performance

Find out how much you could automate your processes

Request a demo and we will show you how our solution can boost your team's efficiency and multiply the performance of your sales funnels. With no friction and no waiting

FAQs

Can your solution integrate with my e-commerce platform?

Yes. It is compatible with e-commerce CMSs such as Magento, Shopify, Salesforce Commerce, to name a few

Can multiple languages and countries be managed?

Yes. AI Agents can manage multilingual and customized flows for different markets

What data can AI Agents use to personalize responses?

They can securely access order, payment, open ticket and CRM data via APIs