State-of-the-art deep learning

The industry’s most intelligent conversational AI platform built with self-learning models running on millions of chats.

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AI BENCHMARK

The most powerful and versatile conversational AI

We are working hard to deliver the best performance available on the market. To ensure our AI engine is performing at the highest level, we test it continuously against industry standards. We consistently achieve the best results across a wide range of NLP categories.

Best-in-class conversational AI performance
Fastest production time
Last generation deep learning models

AI accuracy

We created a public, unbiased dataset to evaluate different linguistic aspects and these are the averages of the metrics on the testset:

Indigo.ai
90
Google Dialogflow
83
Rasa
82
IBM Watson
82
Amazon Lex
73
*Data as of Q2, 2021

A 10% difference in accuracy can be read as "we respond correctly to 10% more users", hence the importance of these metrics.

We use an architecture that achieves up to 20% more accuracy than classical Machine Learning approaches such as Support Vector Machine and up to 40% more accuracy than rule-based approaches.

Quality data, every step of the way

"Garbage in, garbage out" is the motto in the Machine Learning world and it is therefore essential to modify and embed the models in tools that allow to manage the data, in our case the texts, in the most effective way possible.

no-code ai

Designed for everyone. Optimized for devs.

Indigo.ai is built from the ground up for everyone. You won't need data scientists or hard skills to deploy a conversational AI. You can build a chatbot without writing a line of code. But if you need more felxibility, our extensive documentation, easy-to-use client libraries, and robust testing environment make it easy to build a great conversational experiences for your customers.

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Custom ML models for every needs

When a generic approach is not enough to tackle a challenge, our R&D team works on custom machine learning models with the aim of bringing value into business processes in which text is the protagonist: extract specific information from the text, generate a contextualized text, transform an audio into text, etc.

CUSTOM MODELS

Models for customer experience

Our AI technology is designed to adapt to the needs and requirements of a wide variety of users and customers. Discover the potential of conversational AI and revolutionize your business.

Intent detection

Given an input query, identify what the user's request is

Data augmentation

Automatically generate new data to extend knowledge of the AI model

Document ranking

Sorting a set of documents by degree of relevance with a user query

Question answering

Extracting the answer to a user question from one or more documents

Ticket classification

Classifying a ticket received as input into one or more categories

Custom AI models
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CUSTOM MODELS

Models for business intelligence

Custom machine learning models that can turn your customer communication into a goldmine of business-critical insights.

ABSA

Extract from a review the aspects that are evaluated and determine the relative 'sentiment'.

Trend prediction

Studying the trend of a particular aspect to predict its short-term development

Custom AI models
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WHAT'S HAPPENING
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Become a success story

Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
CHANNEL
Whatsapp
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
CHANNEL
IVR
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
CHANNEL
Web Widget and Facebook Messenger
Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
This is some text inside of a div block.
CHANNEL
Whatsapp
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
This is some text inside of a div block.
CHANNEL
Web Widget and Facebook Messenger
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
This is some text inside of a div block.
CHANNEL
IVR

Is your company ready for AI?

Experience the power of Conversational AI and unlock the hidden value in your data. We walk you every step of the way to the adoption of AI in your company.

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