INDIGO.AI for healthcare

Indigo.ai artificial intelligence for the healthcare and pharmaceutical industry

Indigo.ai's artificial intelligence platform can be used by both large pharmaceutical companies and startups in the Pharma sector as well as private and public healthcare companies. Thanks to artificial intelligence applied to healthcare and the pharmaceutical industry, companies can relate to their customers on a personal level through professional and well-performing virtual assistants, built with personalised and detailed knowledge about products and solutions.

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This project was able to create a strong engagement with users on a large scale scale. The campaign exceeded all the targets we had set and greatly increased the brand awareness of our UWell.co.uk platform, even compared to more established wellness websites.
Gianluca Ferri, Head of Business Operations & Support, Sanofi Italy

+20k

unique users in one year

+16%

conversion rate
sanofi
Powerful automation

Optimising the user experience in healthcare through automation provided by AI

Bring automation into your business. Increase user satisfaction with your healthcare and pharmaceutical products and services by automating customer service.

Personalised communication

Artificial Intelligence can offer users in the Health and Pharmaceutical sector a deeply personalised experience by basing communication on their preferences or external conditions.

Free up smiles & money

Improve the working life of your employees by reducing the costs of managing traditional communication channels.

Cost reduction per ticket handling
It frees staff from repetitive tasks.

Improves the user experience

Customers that get personalized communication and a direct line of contact with you are happier customers.

Eliminates long waiting times for users and patients
Automated level 0 support

Integrate your CRMs

Artificial Intelligence in the pharmaceutical and healthcare sectors can improve user experiences in both physical and online contexts. It can be easily integrated with any CRM, enabling fully integrated omnichannel marketing or user journey strategies.

CONVERSATIONAL AI

Scientific and medical communication on scale

Indigo.ai's artificial intelligence platform is aimed at top players in the pharmaceutical industry, Pharma startups and Healthcare companies that have decided to invest in digital health with intelligent, customised and scalable solutions that meet user needs and improve business performance.

PERSONAL ASSISTANT

Helping patients with treatment

You can greatly improve the experience people have with pharmaceutical products and healthcare services by creating personalised virtual assistants that can safely guide your customers to take their prescribed medication, assist them during drug treatments or during an online booking process for a doctor's appointment, for example. Your products could become experiences and not just medicines to remember to take.

BRAND COMMUNICATION

Scientific communication

Take your company's communication style to a whole new level: a personal level. Conversational experiences can be used on any website to deliver and disseminate scientific communications and to enhance the user experience on existing websites.

NATURAL LANGUAGE PROCESSING

Boosting scientific research

Artificial intelligence applied to healthcare and pharmaceuticals can greatly improve the search for data in large documents. Using this technology, both people within your pharmaceutical company and medical researchers can quickly find verified information in an ocean of complex scientific documents.

SUPPORT ON SCALE

Support your patients 24/7

Doctors are often overwhelmed by patients' varied questions and most of them are very repetitive. Artificially intelligent virtual assistants can facilitate doctors' daily tasks related to prescribing and administering drugs and treatments, and improve the conversation with their patients; they are also available in multiple languages.

SANTAGOSTINO MEDICAL CENTRE

Artificial intelligence in the fight against COVID-19

Thanks to the latest developments in Deep Learning, you can create a language-changing artificial intelligence and talk to our chatbots in your natural language. You can use multilingual AI to automate customer service, web applications, internal knowledge-base searches and many other tasks.

+80%

Correct answers from topic-specific questions

+16%

Correct answers from medical and scientific experts

The opportunity to work with a health facility made us discover how revolutionary AI can be in this field. The fact that our technology helped fight the COVID-19 pandemic is a source of pride for us.

Matteo Muffo, AI Researcher, Indigo.ai
SUCCESS STORIES

Why our customers say we are the best

Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
CHANNEL
Chatbot for Whatsapp
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
CHANNEL
Voice assistant - IVR
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
CHANNEL
Virtual assistant for the website
Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
CHANNEL
Chatbot for Whatsapp
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
This is some text inside of a div block.
CHANNEL
Virtual assistant for the website
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
This is some text inside of a div block.
CHANNEL
Voice assistant - IVR

Is your company ready for AI?

Experience the power of Conversational AI and unlock the hidden value in your data. We walk you every step of the way to the adoption of AI in your company.

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