MailUp had equipped its website with a chat operated by human operators through which it collected new business opportunities by asking interested users a series of profiling questions.
Availability, thoroughness and precision: Indigo.ai followed us in building our chatbot to optimise the experience of our website users. Personalised support for customers and those who want more information, thanks to Artificial Intelligence that learns from user interaction, in a truly attentive conversational approach.
Indigo.ai has created a chatbot for MailUp that is able to answer and manage the main requests of the website users.
Unique users who interacted with the chatbot in the first 8 months of operation.
Users start the lead collection flow by interacting with the chatbot.
The number of leads collected on average each month by the chatbot.