Shortening distances with the world of health thanks to Artificial Intelligence
Widget Web & Facebook Messenger
The starting point
Uwell is the health and wellness digital platform by Sanofi, the French multinational pharmaceutical company, that integrates innovative services and personalized educational content. The platform can be reached through the website and more recently through the dedicated app as well.
The virtual assistant we created for Sanofi is a clear demonstration of how Artificial Intelligence can automate processes and bring results even in sensitive and complex sectors such as the pharmaceutical one
Project Manager, Indigo.ai
Talk to your users
Indigo.ai built a customized virtual assistant for Sanofi, focusing on a tailored user experience specifically designed to achieve two objectives. Firstly, to offer assistance to Uwell’s website users on the most frequent requests: helping customers search for an open pharmacy nearby, finding specialists available for a video consultation, or simply recovering a forgotten password. Secondly, to bring users interested in the platform's services to the app store in order to increase app downloads.