We need To talk

The best stories start with great conversations

This is the restaurant I was telling you about!😊

I will remember this holiday forever 🫶

How nice. 😍 I can't wait to go there with you 💞

Then let's plan the next one right away! ✈️

Italy's leading platform for conversational AI-based virtual assistants. We help companies evolve their Customer Experience through next-generation AI Agents

Chosen by innovators and industry leaders

Certified based on the highest standards

Skilled and interconnected AI Agents

Specialized in subject areas but able to communicate with each other, AI Agents can handle complex tasks while ensuring optimal control of responses

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Total freedom of communication channel

Every company is unique and needs to be able to reach its users on the channels they prefer. You can easily activate our virtual assistants on any communication medium. Phone, Web, WhatsApp, and many more

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Seamless integration with enterprise systems

A new technology tool is only effective if it fits perfectly into the company's ecosystem. Our solution integrates seamlessly with all major platforms and popular CRM, ERP and data collection systems

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Voice integration

Give your company a voice with AI Agents

Interact naturally and engagingly with your users with new integration with voice channels

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At the end of the day, we simply make people smile, starting with our clients

“Customer care is a key element for us at Wekiwi. Thanks to the user-friendliness of indigo.ai's platform, we can quickly and accurately provide our users with any response, regardless of the degree of complexity, whether at the service or sales stage.”

Stefano Molle

Country Manager Italia, Wekiwi

"With the resources at our disposal, we used to be able to serve just over half of the requests. Today, thanks to the voice assistant, our responsiveness is up to 80%, and thanks to a more efficient communication flow, our people are engaged in more complex and specialized responses."

Mirko Migone

Director of Operations, ITAS Mutua

"The results of Supradyn's virtual assistant have been very positive in terms of numbers, but the real added value is also related to the data we were able to obtain: the ability to retrieve insights into consumer behavior allowed us to improve the user experience and helped us target our marketing activities."

Mariarosaria Colazzo

Trade Marketing Head, Bayer

“I believe that with indigo.ai, a successful partnership can emerge that will last for years and allow us together to develop innovative and smart solutions for the summer.”

Gabriele Greco

CEO, Spiagge.it

And we also do it with our content

Blog

How to Build a Virtual Assistant with AI Agents

From design to deployment, the complete guide to building a Virtual Assistant that creates value for both users and businesses.

Blog

Upselling and Cross-selling with AI Agents

How to integrate upselling into the customer journey with Artificial Intelligence

Blog

Guide to the AI Act for Businesses

Requirements, deadlines, and tools to stay compliant with the new European regulation

About us

indigo.ai was founded in 2016 by the enthusiasm of five university students - Marco Falcone, Gianluca Maruzzella, Andrea Tangredi, Denis Peroni, and Enrico Bertino - with a common goal: to bring the magic back into communication between companies and users. Today, it is a business with more than 30 employees who, through their work, daily support client companies in growing their business

And many more 👯

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Stories

Our partners can't stop smiling

The best stories need to be told. With indigo.ai it's never just words

“The main results were three. The first is that we improved our service to customers. The second is that we have reduced the pressure on our customer care. The third is that we are extremely adaptable to the circumstances that may occur in our daily routine.”

Francesco Passone

Chief Operating Officer

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