We need To talk

The best stories start with great conversations

This is the restaurant I was telling you about!😊
I will remember this holiday forever 🫶
How nice. 😍 I can't wait to go there with you 💞
Then let's plan the next one right away! ✈️

Italy's leading platform for conversational AI-based virtual assistants. We help companies evolve their Customer Experience through next-generation AI Agents

Skilled and interconnected AI Agents

Specialized in subject areas but able to communicate with each other, AI Agents can handle complex tasks while ensuring optimal control of responses

Total freedom of communication channel

Every company is unique and needs to be able to reach its users on the channels they prefer. You can easily activate our virtual assistants on any communication medium. Phone, Web, WhatsApp, and many more

Seamless integration with enterprise systems

A new technology tool is only effective if it fits perfectly into the company's ecosystem. Our solution integrates seamlessly with all major platforms and popular CRM, ERP and data collection systems

Voice integration

Give your company a voice with AI Agents

Interact naturally and engagingly with your users with new integration with voice channels

At the end of the day, we simply make people smile, starting with our clients

“Customer care is a key element for us at Wekiwi. Thanks to the user-friendliness of indigo.ai's platform, we can quickly and accurately provide our users with any response, regardless of the degree of complexity, whether at the service or sales stage.”

Stefano Molle

Country Manager Italia, Wekiwi

"With the resources at our disposal, we used to be able to serve just over half of the requests. Today, thanks to the voice assistant, our responsiveness is up to 80%, and thanks to a more efficient communication flow, our people are engaged in more complex and specialized responses."

Mirko Migone

Director of Operations, ITAS Mutua

"The results of Supradyn's virtual assistant have been very positive in terms of numbers, but the real added value is also related to the data we were able to obtain: the ability to retrieve insights into consumer behavior allowed us to improve the user experience and helped us target our marketing activities."

Mariarosaria Colazzo

Trade Marketing Head, Bayer

“I believe that with indigo.ai, a successful partnership can emerge that will last for years and allow us together to develop innovative and smart solutions for the summer.”

Gabriele Greco

CEO, Spiagge.it

And we also do it with our content

Upselling and Cross-selling with AI Agents
Blog

Upselling and Cross-selling with AI Agents

How to integrate upselling into the customer journey with Artificial Intelligence

Upselling and Cross-selling with AI Agents
Guide to the AI Act for Businesses
Blog

Guide to the AI Act for Businesses

Requirements, deadlines, and tools to stay compliant with the new European regulation

Guide to the AI Act for Businesses
Retrieval Augmented Generation use cases for enterprise
Blog

Retrieval Augmented Generation use cases for enterprise

How RAG enables dynamic access to updated and specific sources

Retrieval Augmented Generation use cases for enterprise
Customer Experience Unlocked 2025. Gli ultimi dati su AI e consumatori italiani
Webinar

Customer Experience Unlocked 2025. Gli ultimi dati su AI e consumatori italiani

Sapevi che 1 italiano su 3 interroga gli assistenti virtuali prima di un acquisto e più di 7 aziende su 10 li hanno già implementati o prevedono di farlo entro l’anno?

Torna il nostro osservatorio sulla Customer Experience in collaborazione con Dynata. Un’analisi esclusiva su come l’Intelligenza Artificiale stia trasformando il modo in cui aziende e consumatori interagiscono tra trend in crescita, aspettative sempre più alte, nuove sfide omnicanale e il ruolo chiave degli assistenti virtuali.

Il nostro Gianluca Maruzzella, CEO e co-founder, presenta i risultati dell’osservatorio 2025 del nostro report proprietario. Scopri i dati, interpreta il cambiamento e prepara la tua strategia per stare al passo con la nuova rivoluzione tecnologica

Customer Experience Unlocked 2025. Gli ultimi dati su AI e consumatori italiani
Report

Customer Experience Unlocked 2024

A report on the Italian market to find out how to improve your Customer Service

Customer Experience Unlocked 2024

About us

indigo.ai was founded in 2016 by the enthusiasm of five university students - Marco Falcone, Gianluca Maruzzella, Andrea Tangredi, Denis Peroni, and Enrico Bertino - with a common goal: to bring the magic back into communication between companies and users. Today, it is a business with more than 30 employees who, through their work, daily support client companies in growing their business

And many more 👯