BUILD & AUTOMATE

Build the most advanced AI bots

Artificial intelligence for next-generation business communication. Create superior customer experiences and automate authentic customer conversations.

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Revolutionary AI bots

AI chatbots that automatically answer the best possible way

Thanks to the latest Deep Learning developments you can speak to our chatbots in your native language. It can be used to automate customer service, web applications, internal knowledge-base searches, and many other tasks.

Last generation Deep Learning models
Connect it to different knowledge bases
No-code artificial intelligence
Powerful automation

Be a champion of customer experience

Bring automation to your business. Increase customer satisfaction by automating customer service.

Thoughtful communication at scale

AI can offer users a deeply personalized experience basing the communication on their own preferences or on external conditions.

Free up smiles & money

Improve your agents working life while reducing costs of managing traditional communication channels.

Cost reduction per ticket handling
Free your agents from repetitive tasks

Improve your CX

Customers that get personalized communication and a direct line of contact with you are happier customers.

Ditch long waiting times for your customers
Automated level 0 support

Integrate your CRMs

AI can improve the customer experiences of companies both in physical and online contexts. It can be easily integrated with any CRM, enabling omni-channel marketing strategies or fully integrated user journeys.

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No-Code AI

Simple AI building, big impact

Thanks to the no-code revolution, the use of artificial intelligence isn't limited to developers anymore. Creating a custom chatbot to automate your processes without coding is possible.

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Review conversations

Understand customer behavior by monitoring conversations you have with them. Sort, filter and organize your communication and find where your AI can improve.

Collaborate in teams

The whole platform is built for multiplayer. Whether your’re a Customer Service Operator, a Developer, or a Project Manager, you’ll be able to work with your team to build your AI.

Dashboards for every need

Measure what matters and instantly understand how your AI project is performing. Our goal is to provide you every tool you need to make sense of this new data and to make meaningful choices.

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Channels & Languages

Build it once and scale it across languages and channels

AI without borders. Reach your audience anywhere with many supported languages including English, Italian, Spanish, French, German and Swedish. Once you've built your AI, scale it across popular communication channels including WhatsApp and Voice.

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Plug-and-play multi-language

Multilinguage support out of the box. Our AI models are trained on many different langauges so you can communicate with a broader audience.

Communicate across channels

Our intelligent platform can be integrated with any communication channel: web, voice assistants, messenger, next-generation IVRs, apps, etc.

Connect it with your tools

Once we built the brains behind the AI, it will be easy to integrate it with the tools you already use. You can set up new and powerful ways to get critical business intelligence or to further improve the CX of your customers.

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Rich experiences

Create engaging customer experiences

You can build and customize your chatbot just like you would write a message inside your favorite messaging app. Build a seamless conversational experience that resonates with your brand and delights your customers.

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Human-friendly communication

Bring your conversations to life with rich images and media. Create engaging content by providing clear visual instructions through videos and other interactive elements right within your chatbot.

Contextual replies

AI can offer users a deeply personalized experience basing the communication on their own preferences or on external conditions like weather forecast or time of day. This kind of communication is meant to resonate with people and to transform technology into a warm and satisfying experience.

Unique ToVs

Your brand has a unique voice and identity. Your AI assistant will deliver your unique personality through a personalized tone of voice. Enhance your conversations with a variety of messages and make sure that every chat stays in line with your brand.

CONVERSATIONAL AI

Create great conversational AI from start to finish

Put AI in your conversations with the platform used by the world’s best organizations.

Build and automate

Automate your processes with the most intuitive AI chatbot. Tap into an AI built from millions of conversations.

Scale

Speed up the development of your AI projects and discover their true value. The most advanced suite for AI scaling.

Analyze

Tap into a goldmine of business-critical data, your conversations. Use AI to analyze your customer communication.

be inspired

Become a success story

Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
CHANNEL
Whatsapp
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
CHANNEL
IVR
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
CHANNEL
Web Widget and Facebook Messenger
Just Eat's first chatbot available 24 hours a day that provides our partner restaurants with a direct, easy-to-use tool.
Customer
Daniele Contini - Country Manager, Just Eat Italy
This is some text inside of a div block.
CHANNEL
Whatsapp
In the last two years, Indigo.ai has managed to scale Bayer with its technology and has entered the global market as our supplier.
Customer
Alessandro Rancitelli - IT Business Partner, Bayer
This is some text inside of a div block.
CHANNEL
Web Widget and Facebook Messenger
Thanks to the voice assistant, our responsiveness has increased to 80%.
Customer
Mirko Migone - Director Of Operations, ITAS
This is some text inside of a div block.
CHANNEL
IVR

Is your company ready for AI?

Experience the power of Conversational AI and unlock the hidden value in your data. We walk you every step of the way to the adoption of AI in your company.

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