Find out what your customers are saying and take action. Conversations are a rich source of data that can be used to improve strategy, increase revenue, optimize media spending, or shed light on customer behavior.
The power of AI can be employed by any organization that has open lines of communication with their customers and can therefore gain insight from conversations.
Import any kind of text data. From reviews, to feedback, to conversations.
Our AI models will analyze your data and find key patterns.
Monitor the findings in a powerful dashboard and use them to optimize media spending or improve your service.
By associating specific sentiments to different attributes of a product or service, ABSA can be used to analyze customer feedback, reviews or conversations.
ABSA models deliver consistent results across time and use cases. Once you've finished building the main model for your case, you can easily scale it and apply it to other applications in your company.
You can plug live data streams into the platform to continuously analyze incoming information like conversations or user reviews.
This process makes insight extraction an interactive process so you can browse and visualize data in any form you like with custom extractions or browsing the builtin dashboards.
Take a look at what are the main topics your customers care about, see how they change over time and take concrete actions.
By analyzing the things you thought to the AI, as well as the things you left out, you can spot critical moments over a timeline and help you discover a correlation between specific events and how your users reacted to them, be it a marketing campaign or the launch of a new product.
Monitoring keywords relevant to your company or business is a great way to observe how customers talk about them and how their perceptions of them change over time.
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