The AI platform to automate your experiences
Build and manage various AI tools with a click thanks to our AI platform. Automating your customers' experience through chatbots and intelligent messaging systems is now as easy as ABC. Create and launch customized chatbots without coding and never answer the same question twice.
AI FUNCTIONALITIES
Unlimited AI in one platform
Our AI technology is designed to adapt to the needs and requirements of a wide variety of users and customers. Discover the massive potential of an AI-powered intelligent platform and revolutionize your business.
Support
Correct information provided in a timely manner is everything when it comes to support to your customers. Use intelligent systems, like chatbots and messaging bots, to reduce your complaint response time and solve a wide variety of requests, while your team focuses on handling the most complex issues.
Experience
A great customer experience statistically leads to better customer retention. Improve your customers' overall experience with a personalized and thoughtful communication at scale.
Operations
Automation plays a key role in increasing productivity and smoothing company-wide operations. Our AI platform can help to improve cross-team collaboration and overall efficiency while minimizing the waste of resources.
APPLICATIONS
One AI for every industry
Our AI platform is powered by Machine Learning and Natural Language Processing and offers fluid and informative conversations. This type of technology is a perfect fit for any industry: from e-commerce to fact-checking, from pharmaceuticals to tech startups. Our AI platform can enhance everyone's customer relations: startups, SMEs, and large enterprises.
CHANNELS
Many channels integrated in one platform
Our intelligent platform can be integrated with any communication channel: web, voice assistants, messenger, next-generation IVRs, apps, smartwatches. You name it, we do it. Its versatile nature brings outstanding performance in a large variety of ecosystems and languages, maintaining top quality in all its deliverables.
ANALYTICS
Data is power
Clear data, full dashboard, can't lose. Thanks to the all-in-one Analytics dashboard, keeping track of everything that's going on with your AI tools has never been easier. Your data are organized in a clear and easy-to-read structure, that can also be customized according to your preferences. Not to mention the user-friendly platform interface that makes it simple to present your AI performances to your stakeholders.
Bayer is working with Indigo.ai on several chatbots projects to improve the experience of users looking for information using digital tools. Over the past two years, Indigo.ai has been able to climb Bayer with its technology and has globally entered as our supplier.
Alessandro Rancitelli
IT Business Partner
Implementing the solution created by Indigo.ai enabled us to absorb a large volume of customer assistance requests, from the most generic to the more specific ones relative to our e-Commerce CRAISpesaOnline.it website.
Tommaso Lippiello
Digital Innovation Manager
For several years we all have been hearing about the possibilities that artificial intelligence could offer to the fact-checking world. Vera is one of the first experiments in this field and the decision to focus on the Covid-19 emergency was brought precisely by the desire to test the effectiveness of this innovative technology in battling disinformation in a context of real need.
Giovanni Zagni
Direttore di Pagella Politica
CUSTOMER
Bayer
CHANNEL
Facebook Messenger and Web Widget
CUSTOMER
CRAI
CHANNEL
Web Widget
CUSTOMER
Pagella Politica & Facta
CHANNEL
Custom, chiediavera.it
CUSTOMER
Bayer
CHANNEL
Facebook Messenger and Web Widget
CUSTOMER
CRAI
CHANNEL
Web Widget
CUSTOMER
Pagella Politica & Facta
CHANNEL
Custom, chiediavera.it
