Three reasons why companies use conversations as a competitive advantage

October 27, 2022 2:00 PM

  • On-demand
    On-demand
  • Thursday, October 27, 2022
  • 2:00 pm
About the event
Even though it is 2022, the relationship between companies and users is still not working optimally. While for every customer being understood is an essential first step in building a trusting relationship with any company, many companies still only provide rude call centers or stupid chatbots. Thanks to artificial intelligence, fortunately, companies have the opportunity to get to know their customers better, talk to them and connect with them. But how is this done in practice? What other companies have already done this? And what benefits have you achieved? In this appointment we will delve into the three reasons why conversations (the good ones) are a competitive advantage for companies and tell about success stories from some of our clients.
Gianluca Maruzzella

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